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Privacy Policy

At Nueva (“we,” “us,” or “our”), your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, interact with our content, make purchases, or engage with our affiliate and marketing programs.

1. Information We Collect

Personal Information

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Billing and payment information

Non-Personal Information

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time spent on the site
  • Referring URL

Affiliate and Referral Data

  • Referral source
  • Affiliate ID (when applicable)
  • Actions taken after being referred

2. How We Use Your Information

  • Process orders and deliver products or services
  • Respond to inquiries and customer service requests
  • Improve website functionality and user experience
  • Send newsletters, offers, and updates (with your consent)
  • Manage affiliate relationships and track referrals
  • Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

  • Personalize your browsing experience
  • Track affiliate referrals and commissions
  • Measure marketing campaign performance
  • Analyze traffic and user behavior

You can control cookies via your browser settings. Disabling cookies may affect site functionality.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Payment processors (e.g., Stripe, PayPal)
  • Email marketing platforms
  • Fulfillment and logistics providers
  • Affiliate management systems
  • Legal authorities if required by law

All third-party services are required to maintain data security and privacy.

5. Email Communications

By providing your email address, you consent to receive promotional messages from Nueva. You can unsubscribe at any time using the link at the bottom of each email. Even if you unsubscribe, we may still contact you regarding orders, account issues, or legal matters.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Children’s Privacy

NuevaLife.com is not intended for children under the age of 18. We do not knowingly collect information from anyone under 18. If we learn that we have collected data from a minor, we will delete it promptly.

9. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, update, or delete your personal data
  • Restrict or object to data processing
  • Withdraw consent
  • File a complaint with a data protection authority

To exercise any of these rights, contact us at: support@nuevalife.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of the site constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or how your data is used, contact:
Nueva Support Team
Email: support@nuevalife.com